To set up your login for our online store, please email the required information listed below to:
📧 customerac@orbgroup.co.uk
Providing accurate and complete details will help us create your account quickly and without delays.
Please include the following in your email:
- Full Name
Your full name as the main point of contact. - Email Address
This is where your login credentials and order confirmations will be sent. - Contact Phone Number
A phone number we can use if we need to reach you about your registration. - Branch Name
The official name of your store or branch. - Full Branch Address
Please include the complete address, using correct capitalisation and full wording. For example, use “King Edward Road” instead of “King Edward Rd”.
(Include: Building Number/Name, Street Name, Town/City, County/Region, Postcode) - Is This a New or Existing Branch?
Clearly state whether this is a new branch or one that already exists. - If This Is a New Branch:
Please provide the email address where invoices should be sent.
Important: Please double-check that all information is accurate before sending.
🛒 Once we receive your email, our team will aim to process your request and send your login credentials within 2 business days.